Privacy Policy

NextWave Lead Generation Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.nextwaveleadgeneration.com and use our lead generation services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the website or use our services.

We collect information you provide directly to us when you:

• Fill out forms on our website
• Request quotes or information about services
• Subscribe to our newsletters or marketing communications
• Contact us via phone, email, or other means
• Use our CRM system or portal

Types of information we collect include:

• Personal Identifiers: Name, email address, phone number, postal address
• Business Information: Company name, job title, business requirements
• Service Preferences: Type of leads needed, budget, timeline
• Technical Data: IP address, browser type, device information, cookies
• Usage Data: How you interact with our website and services

We use the information we collect to:

• Provide and manage our lead generation services
• Connect you with relevant partners and service providers
• Process and respond to your inquiries
• Send you quotes and service information
• Improve our website and services
• Comply with legal obligations
• Send marketing communications (with your consent)
• Prevent fraud and enhance security

We may share your information with:

Service Partners: We share your details with carefully selected partners who can provide the services you've requested. These partners have their own privacy policies and terms of service.

Service Providers: We work with third-party service providers who help us operate our business, such as:

• Website hosting and maintenance providers
• Email service providers
• CRM system providers
• Analytics and marketing services

Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Secure data storage and backup procedures

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but commit to notifying you of any breaches as required by law.

Under UK GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of your personal data we hold
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Request limitation of processing
• Portability: Receive your data in a structured format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve website functionality and user experience
• Deliver targeted advertising (with consent)

Types of cookies we use:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your choices and settings

You can control cookies through your browser settings. Disabling certain cookies may limit website functionality.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Providing our services to you
• Complying with legal obligations
• Resolving disputes and enforcing agreements
• Legitimate business purposes

When your information is no longer required, we will securely delete or anonymize it in accordance with our data retention policies.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

Your information may be transferred to and processed in countries outside the UK. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with UK GDPR requirements.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information.